Payment We take your privacy seriously. That is why all our orders are processed via Paypal for your convenience and confidentiality. Alpha Magic does not access your credit card information directly. Your payments are 100% safe and secure. All payments are made through Paypal's encrypted servers via our integrated shopping cart. Payments are made to our Paypal-Verified primary account holder. The account name is "Pang Thong-Theang Kenny " and the primary account holder's information will be displayed on the screen when you log into your Paypal account. More information about Paypal is available at www.paypal.com. All product costs will be calculated in US dollars.
Shipping Hassle-free shipping worldwide...absolutely free! International shipping is provided free of charge for most products unless specified. We update our orders and shipping databases every working day. All orders are individually processed within 3 working days upon receipt of confirmation depending on stock availability. Upon processing, they will then be reliably shipped via Airmail to the shipping address you have provided in our shopping cart. Airmail takes approximately 6-12 working days to arrive depending on the destination. Shipping to destinations during holidays may constitute to an increment in shipping duration. It is required by law to state the cost of the item shipped. Therefore, you may be charged duties and taxes when the package arrives at the destination. As these additional costs are unavoidable and are imposed by the country of destination, Alpha Magic cannot be held responsible if such charges are applicable.
Return Policy Under very unlikely circumstances that a product is damaged upon arrival, we will replace the product with strictest confidence. Contact us immediately at +65 94510190 or email us here. Please ensure that the returns are made within 2 weeks upon our given authorization for us to properly expedite your exchange.
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